Terms of service

 

TERMS OF SERVICE

Train Merchant

Last updated: February 11, 2026

1. Overview

This website is operated by Train Merchant. Throughout the site, the terms “we,” “us,” and “our” refer to Train Merchant. Train Merchant offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. If you do not agree to all the Terms, you may not access the website or use any services.

2. Eligibility and Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Train Merchant.

4. Products and Descriptions

We specialize in model railroad products, including but not limited to locomotives, rolling stock, track, accessories, and related items.

We strive to display accurate product descriptions, images, and specifications. However, we do not guarantee that product descriptions, colors, images, or other content are entirely accurate, complete, or current.

We reserve the right to modify or discontinue products at any time without notice.

5. Pricing and Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time without notice. Payment must be received before an order is processed and shipped.

We reserve the right to refuse or cancel any order, including orders that appear fraudulent, unauthorized, or in violation of these Terms.

6. Order Acceptance and Cancellation

Your order is not accepted until it has been processed and confirmed by Train Merchant.

We reserve the right to cancel or limit quantities purchased per order, per household, or per customer.

If we cancel an order, we will notify you and issue a refund where applicable.

7. Shipping and Delivery

Train Merchant ships orders from Colorado, United States.

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

8. Returns and Refunds

Our Return and Refund Policy is available through the weblink at the bottom of the trainmerchant.com webpage.  By placing an order, you agree to the terms of our Return and Refund Policy.

9. Intellectual Property

All content on this site, including text, graphics, logos, images, videos, and software, is the property of Train Merchant or its licensors and is protected by U.S. and international copyright and trademark laws.

You may not use our content without prior written permission.

10. User Content and Reviews

If you submit reviews, comments, or other content, you grant Train Merchant the right to use, reproduce, and publish such content without restriction or compensation.

We reserve the right to remove any content that we deem inappropriate, offensive, or misleading.

11. Third-Party Links and Services

Our site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third parties.

Your use of third-party websites is at your own risk.

12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy:
[Insert link to your Privacy Policy]

13. Errors and Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

14. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To harass, abuse, or harm others

  • To submit false or misleading information

  • To upload viruses or malicious code

We reserve the right to terminate your access to the Service for violating these Terms.

15. Disclaimer of Warranties

Products are provided “as is” and “as available,” unless otherwise stated.

Train Merchant makes no warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose, except as required by law.

16. Limitation of Liability

To the fullest extent permitted by law, Train Merchant shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products purchased from us.

In no event shall Train Merchant’s total liability exceed the amount paid for the product giving rise to the claim.

17. Indemnification

You agree to indemnify and hold harmless Train Merchant from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

19. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page.

Your continued use of the site constitutes acceptance of any changes.

20. Contact Information

Questions about these Terms of Service should be sent to:

Train Merchant
Email: info@trainmerchant.com
Location: Colorado, United States